Am I required to notify the Pension Fund of my change of address?

Within The Netherlands

  • The municipality notifies the Pension Fund automatically if you move within the Netherlands and notify the municipality of this.
  • If the municipality does not know about your move you will need to notify the Pension Fund of your new address.
  • Also if you use a mailing address, you yourself are required to notify the Pension Fund of any change of this address.

Moving while abroad or relocating abroad

If you move while abroad or move/relocate abroad, you will always need to notify the Pension Fund of your new address.

Within The Netherlands

  • The municipality notifies the Pension Fund automatically if you move within the Netherlands and notify the municipality of this.
  • If the municipality does not know about your move you will need to notify the Pension Fund of your new address.
  • Also if you use a mailing address, you yourself are required to notify the Pension Fund of any change of this address.

Moving while abroad or relocating abroad

If you move while abroad or move/relocate abroad, you will always need to notify the Pension Fund of your new address.

I plan to move/relocate abroad

Your pension

Your pension will not change when you move abroad. Moving abroad may have consequences for your tax situation. The Tax and Customs Administration (Belastingdienst) website contains more information about this.

You can also have your pension paid abroad. You yourself are liable to pay any bank charges associated with this.

Certificate of life (Attesta de vita)

The Pension Fund makes regular checks to determine whether pension beneficiaries are still alive. You will not notice anything of this within the Netherlands. The municipality automatically notifies the Pension Fund in the event of the decease of pension beneficiaries.

This is not the case if you live abroad. Pension beneficiaries who live abroad therefore receive an annual request from the Pension Fund to provide proof that they are alive (Certificate of life).

You will receive a form in the mail that you are required to complete and return. This form, titled 'Life Certificate / attesta de vita'  is also available on the website. If the Pension Fund does not receive any reply following two reminders, the pension payments will be suspended.

Certificate of life

Healthcare insurance

If you move abroad, you will in many cases also have to take out insurance against the costs of healthcare abroad.

If you receive an ex gratia financial contribution towards healthcare insurance from Shell, this will end if you no longer have healthcare insurance (Zorgverzekering) in the Netherlands.

Information about the health insurance system can be found on the site of the Ministry of Health, Welfare and Sport.

I plan to move back to the Netherlands

Your pension

If you live abroad and move back to the Netherlands, your pension will not change. Moving to the Netherlands may have consequences for your tax situation. The Tax and Customs Administration (Belastingdienst) website contains more information about this.

Healthcare insurance

If you move back to the Netherlands, you will be required to take out insurance to cover the costs of  healthcare (Zorgverzekering). Information about the healthcare system can be found on the website of the Ministry of Health, Welfare and Sport.

Shell has a special arrangement with a healthcare insurance company. Under certain conditions Shell pensioners are eligible to take out your insurance for healthcare costs under this arrangement. You will find the link on the VOEKS website (available in Dutch only).

You may (again) be eligible for an ex gratia contribution from Shell to the costs of healthcare insurance. If you have notified the Pension Fund of your change of address and are eligible for an ex gratia contribution from Shell to the costs of healthcare insurance, you will receive this automatically with your monthly pension payment.

How can I let the Pension Fund know about my change of address

You may notify the Pension Fund of your change of address in writing or by e-mail. You can find the Pension Fund’s address under ‘contact’ on this site.

The Pension Fund will pass on your change of address to the VOEKS administration. You are not required to send a separate change of address notification.

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